Description:
We are seeking a talented professional to join our Insurance Operations team at Marsh in Bogotá. This hybrid role requires at least three days in the office. You will manage a client portfolio, lead team activities, and oversee policy endorsements, billing, and insurance program maintenance, supporting Colombia and other LATAM countries on a new project.

What you will do:
Manage a portfolio of insurance clients, leading team operations, endorsements, billing, and policy maintenance (inclusions, exclusions, modifications, and collections).

Oversee policy issuance, review, and confirmation to ensure accuracy and compliance.

Guide and support the team to achieve operational excellence and client satisfaction.

Collaborate with clients and internal teams to deliver high-quality service and ensure smooth program implementation.

What you need:
Technical, technologist, or professional degree in a related field.
3–5 years of experience in Property & Casualty (P&C) insurance, including proven leadership experience.
Intermediate Excel skills and intermediate to advanced English proficiency.
Knowledge of P&C processes, including all-risk, cargo, liability, and IRF (excluding auto), with a strong focus on compliance and benefits.

What will make you stand out:
Experience working with insurance brokers and insurers.
Strong leadership and team management skills.
Critical thinking and results-driven mindset.
Excellent customer service skills and ability to thrive in a hybrid work model.

Why join us:
Professional development opportunities and supportive leadership to help you grow.
A vibrant, inclusive culture where your work makes an impact on clients, colleagues, and communities.
Competitive benefits and rewards designed to enhance your well-being.
Opportunity to support regional operations across Colombia and LATAM on a high-impact project.

Zendesk, Freshdesk, Intercom, Power BI, Tableau, Helpjuice, Guru, Project manager, Product Manager, Microsoft Dynamics

Description:
We are seeking a talented professional to join our Insurance Operations team at Marsh in Bogotá. This hybrid role requires at least three days in the office. You will manage a client portfolio, lead team activities, and oversee policy endorsements, billing, and insurance program maintenance, supporting Colombia and other LATAM countries on a new project.

What you will do:
Manage a portfolio of insurance clients, leading team operations, endorsements, billing, and policy maintenance (inclusions, exclusions, modifications, and collections).

Oversee policy issuance, review, and confirmation to ensure accuracy and compliance.

Guide and support the team to achieve operational excellence and client satisfaction.

Collaborate with clients and internal teams to deliver high-quality service and ensure smooth program implementation.

What you need:
Technical, technologist, or professional degree in a related field.
3–5 years of experience in Property & Casualty (P&C) insurance, including proven leadership experience.
Intermediate Excel skills and intermediate to advanced English proficiency.
Knowledge of P&C processes, including all-risk, cargo, liability, and IRF (excluding auto), with a strong focus on compliance and benefits.

What will make you stand out:
Experience working with insurance brokers and insurers.
Strong leadership and team management skills.
Critical thinking and results-driven mindset.
Excellent customer service skills and ability to thrive in a hybrid work model.

Why join us:
Professional development opportunities and supportive leadership to help you grow.
A vibrant, inclusive culture where your work makes an impact on clients, colleagues, and communities.
Competitive benefits and rewards designed to enhance your well-being.
Opportunity to support regional operations across Colombia and LATAM on a high-impact project.