IT Operations Support

🤓 As a IT Operations Support, the company expects you to perform the following tasks:

• Provide daily technical support to office and remote staff, resolving hardware, software, and network issues.
• Manage user accounts, access, and IT assets through Google Workspace, MDM, and VPN tools.
• Set up and maintain equipment for new hires, ensuring smooth onboarding and system access.
• Monitor device and network security compliance with company standards.
• Maintain IT documentation and standard operating procedures for onboarding, offboarding, and maintenance.
• Collaborate with People Ops and other teams to ensure operational continuity and identify automation opportunities.

✨ You are the person they are looking for if you have....

• Degree in Computer Science, Information Systems, or related field.
• 2–3 years of experience in IT support, help desk, or systems administration.
• Experience in tech or office support environments preferred.
• Strong ownership, communication, and organizational skills.
• Collaborative, proactive, and solution-oriented approach.