Senior IT Services Infrastructure Engineer

🤓 As Sr. IT Services Infraestructura Engineer, the company expects you to perform the following tasks.

• Collaborate as part of the IT Services technical team and engage across all organizational levels.
• Gather business and technical requirements, facilitating brainstorming sessions and war rooms.
• Lead proof-of-concept initiatives and drive the development of technical requirements.
• Troubleshoot and resolve major incidents while implementing preventive measures.
• Work with external consultants on infrastructure implementations.
• Serve as a liaison between technical teams and business leadership.
• Independently prioritize tasks based on business needs.
• Provide regular reporting to the Managed Services Supervisor and IT Services Director on issues, escalations, and resource requirements.
• Recommend and implement service improvements.
• Lead the development of new products and infrastructure solutions.
• Mentor and guide junior team members.

🤓 As a IT Services infrastructure Engineer the company expects you to perform the following tasks:

• 7+ years of experience in senior IT infrastructure/engineering roles, with a Bachelor’s degree in Systems Engineering, Computer Science, Networking, or related fields.
• Cloud expertise: proven hands-on experience managing and implementing AWS and Azure environments.
• Virtualization & Infrastructure: solid background with VMware vSphere/ESXi/vCenter, Hyper-V, and Nutanix; experience with Citrix Virtual Apps & Desktops.
• Identity & Access Management: strong knowledge of Active Directory and Entra ID (Azure AD).
• Storage & Data Protection: experience with enterprise storage (e.g., Pure Storage) and backup/recovery tools (Veeam, Cohesity).
• Networking & Security fundamentals: TCP/IP, DNS, DHCP, firewalls (e.g., Palo Alto), VPN, VLANs, SSL/TLS, and encryption.
• Scripting & Automation: proficiency in PowerShell and Python, with exposure to ITIL/change management best practices and disaster recovery planning.