Pedro Ordonez 👋

Business Analyst with 18+ years of experience supporting data-driven decision making across SaaS, enterprise platforms, and operations-heavy environments. Currently working on product adoption analytics for SaaS solutions, partnering with senior stakeholders (Directors and VPs) to define data requirements, validate key metrics, and ensure analytical consistency. My work focuses on analyzing time-series usage data, building analytical models, and generating insights that help evaluate how customers adopt and use specific products. I specialize in translating complex datasets into clear, actionable insights through SQL-based analysis, dashboards, and business-oriented storytelling. My outputs are primarily consumed by Customer Success and business teams to monitor performance, adoption trends, and opportunities for improvement. Comfortable working 100% remotely in global environments, collaborating cross-functionally with product, analytics, and business teams. Strong background in stakeholder management, data validation, and analytics delivery at scale. Core skills: Business & Product Analytics, Dashboards, Time-Series Analysis, Stakeholder Management, SaaS. Recognized by a former manager for consistently delivering under pressure and for approaching problems with a broader, decision-driven perspective.