Lorena Ramirez 👋

IT Business Analyst with 6+ years of experience driving process optimization and digital transformation initiatives across banking, mining, manufacturing, telecommunications, and trading sectors. Strong expertise in end-to-end business analysis, stakeholder management, and process redesign, effectively bridging business and technology teams within Agile (Scrum, SAFe) and hybrid delivery models. Skilled in BPMN modeling, process analysis, and governance frameworks (ISO, COSO, Lean six sigma), and proficient in tools such as Miro, Mural, SAP Signavio, and SAP HANA, and collaboration platforms like Jira and MS project as well as SQL and Power BI for data analysis and reporting. Professional experience in South America, Australia, Hungary, Ukrania and Spain with extensive collaboration alongsidecross-functional teams from the United States and Israel successfully delivering initiatives in multicultural and globally distributed environment.