GABRIEL YANEZ 👋

💻 Application Support & Solutions Engineer | SaaS, eCommerce & Logistics With 10+ years of experience solving technical issues and driving cross-team collaboration, I help SaaS companies run smoother by bridging the gap between support, product, and engineering. ⚙️ I specialize in: – Diagnosing software issues across multiple layers: backend, databases, APIs, and frontend. – Delivering tailored solutions for edge cases, unusual requests, or strategic clients. – Supporting a wide range of stakeholders, including clients, partners, customer-facing teams, and product managers. – Building internal tools and automation to reduce manual work – Creating clear documentation that empowers both users and teams 🤝 I love collaborating across departments, simplifying complexity, and offering tailored help to strategic clients and internal teams alike. 🚀 Always learning — currently focused on exploring AI tools to enhance every aspect of my work, from tech support to automation and documentation. 🌐 Learn more about my work: gabrielyanez.com.ar