Federico Santo 👋

I help organizations navigate complexity and turn scattered information into clear strategies and coordinated action. Over the past decade, I've led programs across commercial, institutional, and nonprofit contexts. From research and entrepreneurship programs with government institutions and international development bodies, to operational systems in global logistics, to digital services in fast-moving startups. What drives me is understanding what's actually blocking progress, synthesizing diverse perspectives, and building alignment across stakeholders with competing priorities. My approach combines qualitative and quantitative research, strategic planning, and cross-functional coordination. I've worked with teams across all regions, facilitated workshops with stakeholders ranging from frontline staff to C-level executives, and created documentation that translates technical complexity for diverse audiences. Some examples of my work: - Six years coordinating research and entrepreneurship programs at a university-affiliated nonprofit, managing projects across climate resilience, public health infrastructure, and institutional capacity building with government bodies and international funders - Leading a discovery process that diagnosed why a well-designed product had only 20% adoption (the constraint was awareness, not product quality) and coordinating the multi-stakeholder response that brought adoption to 65% - Redesigning vendor relationships from transactional to collaborative, reducing turnaround times 15% by focusing on problems to solve rather than prescriptive solutions Currently leading digital project delivery at ++hellohello and supporting human rights education initiatives with Asociación Amigas y Amigos del Museo de la Memoria.